Due to COVID-19 and the nature of our products -  All sales are final until further notice. 

We will reconvene the normal policy below once the state of affairs in our nation and world are safe and sound. Until the we are doing a bigger part to retard the spread.

Thank you for your patience and understanding. 


Return Policy:

Due to our products being of a hygienic nature, we know you'll understand that we can't accept back items that have been opened or seal have been broken or tampered with. All sales are final once the products have been opened.

Accessory items and candles: If for any reason you are not satisfied or your item was damaged in transit please email us at blueloonbotanicals@gmail.com including order number and reason for return or exchange and we will be happy to assist you. 

We do not accept returns due to allergic reactions to our products or damage during shipping. Each item for sale has all ingredients listed for your reference on the website and on the package. Anyone with sensitivities to any listed ingredient should not use the product, or try an allergy patch test prior to use. Feel free to contact us regarding specific ingredients or to request a sample. Blue Loon Botanicals is not responsible for any individual reaction to any particular ingredient. If at any time a reaction occurs, discontinue use and seek medical advisement.

If you need further assistance simply contact us 

Shipping Policy:

Blue Loon Botanicals takes pride in shipping timely. You can expect your package to ship in 1-3 business days, depending on the time of the year. We ship Monday through Friday. Orders received on Saturday, Sunday, and holidays will be processed the next business day. We will email you when your order has shipped.

Once your order has shipped, we are not responsible for damages occurring during shipping. All packing is done by hand so if any merchandise arrives damaged, you will have to take it up with the shipping provider. Blue Loon Botanicals highly recommends using USPS Priority Mail as the preferred shipping method. This method insures your package in cases of mishandling.

If your order was damaged during shipping, you must save all contents and wrappings for the shipping provider to inspect in response to your claim.

Cancellation Policy:

After placing your order, you'll have 24 hours from the time of placement to cancel. You must email blueloonbotanicals@gmail.com and receive confirmation in writing to obtain a refund.